Questions about Dr. Scholl's® products?

Call us at 1-866-360-3226.

You can reach us at the Merck Consumer Care Product Information Center, Monday through Friday, 8 am – 5 pm CST.


Feel the difference or your money back.


If you are not completely satisfied with a purchase, we will replace it or refund you. Guaranteed. Simply mail the UPC code from the package, along with your original sales receipt, to:

For Dr. Scholl's® Custom Fit® Orthotic Inserts

MSD Consumer Care, Inc.
P.O. Box 219
Memphis, TN 38151

For all other Dr. Scholl's® products:

MSD Consumer Care, Inc.
P.O. Box 377
Memphis, TN 38151