Image of a person leaned over tying  jogging shoes. 

Dr. Scholl’s® Money Back Guarantee

Please anticipate longer processing time for Dr. Scholl’s Money Back Guarantee requests due to shutdown of non-essential businesses tied to COVID-19.

 

Tips

  • Use a lightweight shipping envelope to make shipping more economical
  • Ship using USPS Priority 2-Day Flat Rate Envelope for the most economical domestic shipping option ($7.35 as of 7.8.19)
  • Allow 4 weeks for refund to arrive
  • For questions call Customer Service: 866-360-3226
  • Your Money Back Guarantee may be processed faster if you call the above toll free phone number with your receipt and insoles in hand
  • To access the Money Back Guarantee Form, find your product below, click the link for the refund form, download the form to fill out, and follow the instructions on the form.
Step 1: Find your Products
  • Dr. Scholl’s® Custom Fit® Orthotic inserts
  • Dr. Scholl’s® Comfort & Energy insoles and inserts
  • Dr. Scholl’s® Comfort insoles and inserts
  • Dr. Scholl’s® Athletic Series insoles
  • Dr. Scholl’s® Stylish Step®  insoles and inserts
  • Dr. Scholl’s® Pain Relief orthotics
  • Dr. Scholl’s® Odor-X® insoles
  • Dr. Scholl’s® Sized to Fit Insoles
Step 2: Print Form
  • Click here for refund form
Step 3: Mail Form

Within 90 days from purchase, mail refund form with:

  • Complete pair of insoles/inserts/orthotics
  • UPC code from the packaging
  • Original dated sales receipt
Step 1: Find your Products
  • Dr. Scholl’s® Freeze Away®
  • Dr. Scholl’s® Clear Away®
Step 2: Print Form
  • Click here for refund form

 

Step 3: Mail Form

Within 90 days from purchase, mail refund form with:

  • UPC code from the packaging
  • Original dated sales receipt
Step 1: Find your Products
  • Dr. Scholl’s® Arthritis Pain Reliever
  • Dr. Scholl’s® Blister cushions and padding
  • Dr. Scholl’s® Bunion cushions
  • Dr. Scholl’s® Callus removers and cushions
  • Dr. Scholl’s® Corn removers and cushions
  • Dr. Scholl’s® Hot & Cold Massage Ball
  • Dr. Scholl’s® Odor X Probiotic Extract Formula Foot Spray
  • Dr. Scholl’s® Severe Cracked Heel Balm
  • Dr. Scholl’s® Ultra Exfoliating Foot Lotion
  • Dr. Scholl’s® Ultra Exfoliating Foot Mask
Step 2: Print Form
  • Click here for refund form
Step 3: Mail Form

Within 90 days from purchase, mail refund form with:

  • UPC code from the packaging
  • Original dated sales receipt