Dr. Scholl’s® Money Back Guarantee

Please anticipate longer processing time for Dr. Scholl’s Money Back Guarantee requests due to shutdown of non-essential businesses tied to COVID-19.

 

Tips

  • Use a lightweight shipping envelope to make shipping more economical
  • Ship using USPS Priority 2-Day Flat Rate Envelope for the most economical domestic shipping option ($7.35 as of 7.8.19)
  • Allow 4 weeks for refund to arrive
  • For questions call Customer Service: 866-360-3226
  • Your Money Back Guarantee may be processed faster if you call the above toll free phone number with your receipt and insoles in hand
Step 1: Find your Products
  • Dr. Scholl’s® Custom Fit® Orthotic inserts
  • Dr. Scholl’s® Comfort & Energy insoles and inserts
  • Dr. Scholl’s® Comfort insoles and inserts
  • Dr. Scholl’s® Athletic Series insoles
  • Dr. Scholl’s® Stylish Step®  insoles and inserts
  • Dr. Scholl’s® Pain Relief orthotics
  • Dr. Scholl’s® Odor-X® sprays, powders and insole
  • Dr. Scholl’s® Hot & Cold Massage Ball
Step 2: Print Form
  • Click here for refund form
Step 3: Mail Form

Within 90 days from purchase, mail refund form with:

  • Complete pair of insoles/inserts/orthotics
  • UPC code from the packaging
  • Original dated sales receipt
Step 1: Find your Products
  • Dr. Scholl’s® Freeze Away®
  • Dr. Scholl’s® Clear Away®
Step 2: Print Form
  • Click  for refund form
Step 3: Mail Form

Within 90 days from purchase, mail refund form with:

  • UPC code from the packaging
  • Original dated sales receipt