Image of a person leaned over tying  jogging shoes. 

Dr. Scholl’s® Money Back Guarantee

If you purchased your Dr Scholl’s products from one of our authorized retailers like Walmart, Target, CVS, Walgreens, Publix or Amazon.com please return the items to that retailer, in accordance with their return policy. If you are unable to do so, please refer to our Money Back Guarantee policy by filling out a form below. 

Given safety concerns around the COVID-19 Pandemic, please do not ship the product back, instead we will reimburse you for the full product cost.

Tips

  • To access the Money Back Guarantee Form, find your product below, click the link for the refund form, download the form to fill out, and follow the instructions on the form.
  • Allow 4 weeks for refund to arrive.
  • For questions call Customer Service: 866-360-3226
  • Your Money Back Guarantee may be processed faster if you call the above toll free phone number with your receipt and insoles in hand.
  • Lot number is required for our Wart remover products and Corn, Callus, Bunion, Blister, Hot & Cold Massage Ball, and Skincare products. Lot number can be found on the bottom of the carton, bottle or can.
Step 1: Find your Products
  • Dr. Scholl’s® Custom Fit® Orthotic inserts
  • Dr. Scholl’s® Comfort & Energy insoles and inserts
  • Dr. Scholl’s® Comfort insoles and inserts
  • Dr. Scholl’s® Athletic Series insoles
  • Dr. Scholl’s® Stylish Step®  insoles and inserts
  • Dr. Scholl’s® Pain Relief orthotics
  • Dr. Scholl’s® Odor-X® insoles
  • Dr. Scholl’s® Sized to Fit Insoles
Step 2: Print Form
  • Click here for refund form
Step 3: Mail Form

Within 90 days from purchase, mail refund form with:

  • UPC code from the packaging
  • Original dated sales receipt
Step 1: Find your Products
  • Dr. Scholl’s® Freeze Away®
  • Dr. Scholl’s® Clear Away®
Step 2: Print Form
  • Click here for refund form
Step 3: Mail Form

Within 90 days from purchase, mail refund form with:

  • UPC code from the packaging
  • Original dated sales receipt
  • Lot number (found on the bottom of the carton, bottle or can)
Step 1: Find your Products
  • Dr. Scholl’s® Arthritis Pain Reliever
  • Dr. Scholl’s® Blister cushions and padding
  • Dr. Scholl’s® Bunion cushions
  • Dr. Scholl’s® Callus removers and cushions
  • Dr. Scholl’s® Corn removers and cushions
  • Dr. Scholl’s® Hot & Cold Massage Ball
  • Dr. Scholl’s® Odor X Probiotic Extract Formula Foot Spray
  • Dr. Scholl’s® Severe Cracked Heel Balm
  • Dr. Scholl’s® Ultra Exfoliating Foot Lotion
  • Dr. Scholl’s® Ultra Exfoliating Foot Mask
Step 2: Print Form
  • Click here for refund form
Step 3: Mail Form

Within 90 days from purchase, mail refund form with:

  • UPC code from the packaging
  • Original dated sales receipt
  • Lot number (found on the bottom of the carton, bottle or can)