To Email Us, Start by Selecting a topic below:

Dr. Scholl’s Insoles or Skin Treatments
Dr. Scholl’s Shoes or Socks
Feedback on Website Experience
Business Inquiry

Visit our partners for Dr. Scholl's Shoes and Socks

How can we help you?

drscholls.com Orders & Returns
Product Issue, Suggestion or Compliment
Where to Find
Money Back Guarantee
Other Product Questions or Feedback

Contact Us

Reaching out about a drscholls.com order or return?

Please fill out the form below and we’ll get back to you as soon as possible. You can also click here for more information on our Shipping & Return policies.

Want to share feedback on your website experience?

We’d love to hear from you! Please fill out the form below so we know what to improve or what to continue doing.

Product Issue, Suggestion or Compliment?

Please fill out the form below and we’ll get back to you as soon as possible.

Need help locating a product?

Please fill out the form below and we’ll get back to you as soon as possible. You can also click here to find our products online or click here to find a Custom Fit Kiosk near you.

Questions about our Money Back Guarantee?

If you have a question about our guarantee, please fill out the form below and we’ll get back to you. You can also click here for more information on our Money Back Guarantee.

Want to partner with Dr. Scholl’s®?

If you have a business inquiry or proposition, please fill out the form below with as many details as possible and we’ll get back to you after review.

First Name *

Last Name *

Email *

Phone

Product *

Order ID Number *

ZIP Code

UPC

Lot Number

Expiration Date

Most lot numbers and expiration dates can be found on the bottom or back of the product.

Additional Information

UNSOLICITED IDEA SUBMISSION POLICY

Thank you for thinking of Scholl’s Wellness Company. We welcome comments regarding our products or services. While Scholl’s Wellness Company appreciates that consumers may want to share their ideas related to foot care products, Scholl’s Wellness Company does not accept any unsolicited ideas, works, proposals, comments, suggestions, drawings, models, materials and/or descriptions of ideas related to manufacturing and/or marketing of products or services.

If you choose to submit an unsolicited idea or other information to us, then by making the submission, you agree that the following terms apply, regardless of any contrary statements accompanying your submission.

Any unsolicited ideas, information, material, or other communication provided to Scholl’s Wellness Company by electronic mail or otherwise, including, but not limited to, any concepts, techniques, know-how, questions, comments, suggestions, data and/or the like will be treated as non-confidential and non-proprietary information.

Your submission and its contents, along with related intellectual property rights, if any, will automatically become the property of Scholl’s Wellness Company, without any compensation of any kind owed to you. Scholl’s Wellness Company may use or redistribute the submission and its contents for any purpose and in any way on an unrestricted basis, including, but not limited to, broadcast, disclosure, posting, publication, reproduction, solicitation and/or transmission.

There is no obligation for Scholl’s Wellness Company to acknowledge or review the submission.

Any unsolicited submission to Scholl’s Wellness Company including, but not limited to, prototypes, marketing materials and/or the like will not be returned to the sender.

E-mail Send

Thanks for contacting us! We will get in touch with you shortly.

If this is a medical emergency, contact your doctor or call 911.

Thanks for contacting us! We will get in touch with you shortly.

If this is a medical emergency, contact your doctor or call 911.

Discover Your Custom FiT® 3/4 Length Number

Want a Recommendation?

Clinically Proven 1st OTC, FDA-cleared Skin Tag Remover

Looking to purchase Comfort Insoles for your Business? Check out our Business Deals page for more information on large volume orders!

Explore products that exfoliate, deeply moisturize and repair the dry skin on your feet so they look and feel smooth, soft and healthy

Severe Cracked Heels